Process Analyst

POSITION OVERVIEW:

Create business process models within the process modeling methodology framework by analyzing a number of sources (SMEs, documentation and previous Visio/SIPOC maps). In addition, the Process Modeler may be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models.



EXAMPLE RESPONSIBILITIES:

Facilitation Skills must be able to work with a variety of stakeholders and gather information

Process Mapping- Able to analyze and translate live workshop discussion and sources (SME interviews, documentation and previous Visio/SIPOC maps) into process flows using consistent methodology

Exceptional communication skills both written and verbal

Excellent active listening skills

Excellent analytical and abstraction reasoning skills, as well as problem solving ability

Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping/modeling

Experience with project management approaches, tools and phases of the project lifecycle

Able to work effectively at all levels in an organization.

Strong analytic and critical thinking skills

Must be a team player and able to work with and through others

Ability to facilitate teams toward a common vision or goal

Advanced skill level with Microsoft Visio

Intermediate skill level in Microsoft Project, Word, and suite of Microsoft tools

Prior experience in process management systems (Signavio)

Prior experience as business analyst or business/systems architect

Experience writing technical documentation



REQUIREMENTS:

We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.



U.S. Education & Experience

BA/BS with 8+ years relevant experience.

Experience advising business functions in the biopharma industry on quality and compliance requirements, evolving regulations, risk minimization and mitigation, and continuous improvement.

Experience working across a broad spectrum of quality and/or compliance activities, including authoring SOPs, leading QMS projects, and training others on quality and/or compliance requirements.

Experience supporting internal and external GxP audits and inspections is preferred.

Experience participating in cross-functional projects and teams with responsibilities related to clinical trials or other drug development activities.

Experience working with one or more Client therapeutic areas and varying stages of drug development is preferred.



Rest of World Education & Experience

BA/BS or advanced degree in life sciences, information technology, library science, analytics or related field with significant relevant experience in the biopharma industry, including significant experience working in quality, compliance or a related field. Significant experience leading continuous improvement or related activities. Experience authoring quality and compliance related policies and procedures and responding to audit/ inspection findings.



Knowledge & Other Requirements

Experience with project management approaches, tools and phases of the project lifecycle

Experience writing technical documentation

Prior experience in process management systems (Signavio)

An ability for abstract critical thinking, strong logical skills, and problem solving

Experience/background in BPM methodologies

Proven ability to communicate effectively and lead project teams

Thorough knowledge of the drug development process, including all key functions involved in the various stages of drug development from early research through post-marketing.

Demonstrates advanced business knowledge and analytical skills, as evidenced by strengths in assessing complex information and understanding the quality and compliance implications.

Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives.

Strong interpersonal skills and understanding of team dynamics.

Strong communication and organizational skills.

Strong negotiation and conflict resolution skills.



Top 3 Required Skill Sets:

Process Mapping- Able to analyze and translate live workshop discussion and sources (SME interviews, documentation and previous Visio/SIPOC maps) into process flows using consistent methodology

Facilitation Skills must be able to work with a variety of stakeholders and gather information

Proven ability to communicate effectively and lead project teams



Top 3 Nice to Have Skill Sets:

An ability for abstract critical thinking, strong logical skills, and problem solving

Experience/background in BPM methodologies

Prior experience in process management systems (Signavio)



Unique Selling Point of this role:

Partners cross-functionally with stakeholders across Research & Development

Can facilitate cross-functional project teams working sessions and workshops

Can translate complex processes into a well defined and mapped process model

Opportunity to identify areas for continuous improvement



Any Disqualifiers:



-Language fluency

-Availability during core working hours (PST)