Senior Site Specialist

Job Title: Senior Site Specialist
Duration: 3 months
Location: Remote, CA
Shift time: M-F 6am to 4:30.

As a part of the team, youll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and youll be supported in achieving your career goals!

Location/Division Specific Information

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customers laboratory's business needs.


How do we make an impact?

The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass wash operations. May also include media preparation and cell culture support operations.


What will you do?

Use the companies or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing

Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation

Analyzes/maintains/reconciles various customer and company reports to ensure partner requirements are met

Follow work processes as outlined by our written procedures

Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems

Engages in process improvement activities

May perform other responsibilities as assigned by management

Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)

Required Skills: + years of experience

• Big emphasis on 2-3 years of Inventory management
• 2-3 years of equivalent experience, preferably within a laboratory setting or services. Demonstrated customer

Preferred Skills:

• Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
• Able to work independently.
• Knowledgably operates handheld scanners and performs data entry function
• Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding values.
• Possesses the interpersonal skills to be able to collaborate with various levels of the company personnel & customers.
• Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, forklifts, etc.

Degree/Certifications:

• High School Diploma, college degree preferred