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Job Requirements of Administration - PSC Registration Rep:
-
Employment Type:
Contractor
-
Location:
New York, NY (Onsite)
Do you meet the requirements for this job?
Administration - PSC Registration Rep
Careers Integrated Resources Inc
New York, NY (Onsite)
Contractor
Job Title: PSC Registration Representative
Job Location: New York, NY
Job Duration: 4+ Months
Shift: Mon - Fri: 8:30am to 4:30pm
Pay range: $18.34/hr. on W2
Job Summary:
We are seeking a dedicated and customer-focused Front Office Representative to join our Patient Service Center (PSC) team. This role is responsible for delivering exceptional service and administrative support across various functions, including patient interactions, data entry, insurance processing, and clerical duties. The ideal candidate will be highly organized, personable, and capable of multitasking in a fast-paced healthcare environment.
Key Responsibilities:
- Provide a warm and courteous greeting to all patients and visitors.
- Assist patients with kiosk check-ins, ensuring accurate information entry.
- Contact clients to verify and obtain patient orders as needed.
- Address customer inquiries professionally and efficiently.
- Adhere to all departmental policies, procedures, and compliance requirements, including HIPAA regulations.
- Perform general administrative duties such as filing, faxing, mailing, and basic data entry.
- Answer incoming calls in a friendly and professional manner using proper call protocols.
- Follow procedures for handling and reporting customer complaints.
- Maintain a clean and organized front office environment, including stocking and ordering supplies.
- Participate in required training and complete special projects as assigned by leadership.
- Provide support at multiple locations as needed.
- Demonstrate organizational values and uphold a high standard of professionalism and confidentiality.
Required:
- High School Diploma or equivalent.
- Minimum of 1 year of customer service experience.
Preferred:
- Experience with data entry, keyboarding, or front office operations.
- Familiarity with medical terminology (helpful but not required).
- Previous experience in a medical office or healthcare setting is a plus.
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