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Job Requirements of Volunteer Recruitment Support:
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Employment Type:
Contractor
-
Location:
New Haven, CT (Onsite)
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Volunteer Recruitment Support
Careers Integrated Resources Inc
New Haven, CT (Onsite)
Contractor
Job Title: Volunteer Recruitment Support
Location: New Haven, CT 96457
Duration: 3 months+ (with possible extension)
Pay Rate: $28.23/hr. on W2
JOB SUMMARY:
JOB RESPONSIBILITIES:
Subject/Patient Database Maintenance:
Other:
QUALIFICATIONS / SKILLS:
Location: New Haven, CT 96457
Duration: 3 months+ (with possible extension)
Pay Rate: $28.23/hr. on W2
JOB SUMMARY:
- The Volunteer Recruitment Support assists the colleagues working in the Business Operations department for all recruitment related activities of trial subjects:
- Database development and maintenance, pre selection of suitable study candidates, organize recruitment related activities pre-, per- and post study. Supports clinical trials by drafting/using different recruitment related documents, performs administrative activities.
- Contributes to compliance of regulatory requirements related to the protection of volunteer’s confidential data.
JOB RESPONSIBILITIES:
Subject/Patient Database Maintenance:
- SME in database query, ensures all information is entered consistently and correctly so that database is searchable with reliable information.
- Assists in development and maintenance of the PCRU subject recruitment capabilities to conduct a broad range of studies.
- Assists in the identification, exploration and implementation of new methods for subject recruitment to extend the panel.
- May assist in the implementation of recruitment campaigns, including the design, drafting & publication of advertisements in various media.
- Maintain accuracy, accessibility, and confidentiality of volunteer records and reports.
- May act as a primary contact person for new potential volunteers, responsibilities include:
- Answering incoming calls from potential volunteers responding to any methods of recruitment,
- Inform them about the unit activity, the overall recruitment process and studies,
- Enters gathered information accurately into the database;
- Must be able to process new requests from different media (Internet platform and others).
- Contacts volunteers already listed in the database for proactive engagement, answers questions about the clinical trial process. Inform potential volunteers on the next steps and/or scheduled appointments and how to reach the clinical research unit.
- Provide support to internal clinical research staff in the pre-selection of subjects for eligibility using protocol inclusion/exclusion criteria;
- Communicate protocol requirements to study subjects and patients calling to inquire about specific studies;
- May create and manage various communication methods to subjects, including but not limited to letters, text messaging, and mailings;
- Manage subject phone calls including scheduling/rescheduling of appointments;
- Responsible for meeting timelines required for filling specific study screenings and for filling cohorts and groups for dosing.
- Provides training to less experienced phone screen staff when needed and demonstrates ability to problem solve.
- Maintains a positive and professional attitude to the subject population, understanding they are the first contact subjects have with the CRU;
- Track phone call metrics from sources of advertising so that advertising strategies can be decided based on what is most effective;
- May write and update recruitment related documents for subject use as appropriate.
- Communicate protocol requirements to study subjects and contribute to compliance.
- Demonstrate positive attitude to the subject population to ensure subject’s trust in clinical research.
- Assist in the conduct of clinical trials in the PCRU.
- May obtain signed informed consent from candidate trial-subjects.
- May assist in staff scheduling as appropriate.
- May assist in the data management/cleaning activities for assigned protocols.
- Identify new options to problem solving and execution of the protocol.
- Document individual subject’s participation while involved in study activities.
- Responsible for recording study data, maintaining source documentation, and updating subject database, not only specific to study participation.
Other:
- Participate in community outreach efforts.
- Assist in development and maintenance of social media presence including managing all website updates (managing ads, posting new content etc.).
- Assist in the increase of the unit awareness.
- Participate in PCRU teams to accomplish business needs and resolve issues.
- Ensure data collection of high quality and transfer to relevant departments.
- Ability to take over and manage other specific projects.
- Participate in the communication and study related meetings.
- Ensure clinical trials are conducted in accordance with scientific, medical, and ethical principles, within regulatory requirements/guidelines, and *** SOPs.
- May participate in the different administrative parts related to the execution of Phase I clinical studies.
- Support ongoing capture and analysis of metrics to demonstrate value and increase productivity.
- 40 hour position; includes some weekend and evening hours;
- Represents the PCRU on global initiatives as subject matter expert, as appropriate.
- May participate in the communication and study related meetings.
- May participate in the different financial matters, including purchasing/orders management, contact with suppliers, budgets set up and management, monthly expenses justification, bank account management, payment of subjects.
- May act as a receptionist.
- Supports ongoing capture and analysis of metrics to demonstrate value and increase productivity.
- Participates in the creation and implementation of global and local SOPs.
QUALIFICATIONS / SKILLS:
- Registered Nurse, Licensed Practical Nurse, or related discipline, required.
- Health care practice experience/training with valid license, preferred.
- Minimum of 3 years’ experience in a clinical setting.
- Bachelor’s Degree strongly preferred.
- BLS certification.
- Proficiency in using MS Office tools suite (Excel, Word, etc.).
- Understanding of local regulatory requirements (e.g., ICH, GCP).
- Understanding of the drug development process.
- Spanish language fluency strongly preferred.
- Excellent written and verbal communication skills.
- Excellent computer skills.
- Excellent customer service and professionalism.
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