Phlebotomist II

Job Title: Phlebotomist II
Location: Southlake, TX
Duration: 4+ Months (Possibility of Extension)
Shift Timings: Monday to Friday, 8:00 AM – 1:30 PM

The Phlebotomist II / Patient Services Representative II (PSR II) serves as the face of the organization, interacting directly with patients during routine health visits or critical diagnostic procedures. This role involves collecting high-quality blood specimens, ensuring proper labeling and documentation, and maintaining a professional and compassionate environment. The PSR II is expected to uphold leadership behaviors, confidentiality standards, and process excellence.

• Perform daily tasks accurately and punctually under supervisor direction.
• Maintain a safe, clean, and professional work environment.
• Collect and process forensic and clinical specimens following established protocols.
• Verify patient identity and ensure proper labeling of specimens in the patient’s presence.
• Maintain accurate records and documentation.
• Promote a positive image of the organization to patients, clients, and the public.

• High-quality, error-free work in a fast-paced setting.
• Ability to work independently with minimal supervision.
• Strong phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to company policies, dress code, and safety guidelines.
• Sound judgment and decision-making based on established procedures.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).
• Willingness to travel and work at multiple locations with minimal notice.
• Ability to manage multiple priorities in a high-volume environment.
• Superior customer service and communication skills.

• High school diploma or equivalent (Required)
• Medical assistant or paramedic training (Preferred)
• Phlebotomy certification (Preferred; Required in CA, NV, WA)

• Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least 2 years in a Patient Service Center environment (Preferred)
• Experience in customer service within retail or service industries (Preferred)
• Proficiency in keyboarding and data entry.

• Training locations may vary depending on trainer availability.
• This position may be assigned to a doctor’s office, patient service center, or other locations based on business needs.