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Job Requirements of ServiceNow Administrator:
-
Employment Type:
Contractor
-
Location:
Atlanta, GA (Onsite)
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ServiceNow Administrator
Careers Integrated Resources Inc
Atlanta, GA (Onsite)
Contractor
Job Title: ServiceNow Administrator
Location: Atlanta, GA (Remote)
Duration: 4+ Months (High Possibility of Extension)
Interviews: Web Cam Interview Only
Position Summary:
The client**, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia.
Key Responsibilities:
Location: Atlanta, GA (Remote)
Duration: 4+ Months (High Possibility of Extension)
Interviews: Web Cam Interview Only
Position Summary:
The client**, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia.
Key Responsibilities:
- Assists in developing standard IT configuration and asset management methodology
- Develop CMDB policy, processes, and knowledge base
- Conduct reporting on configuration audits and reconciliation
- Maintains CIs to ensure CMDB accuracy and completeness
- Drives visibility on process adherence and compliance improvement opportunities
- Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
- Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
- Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
- Create and document requirements for efficient process design that includes self-service options with limited manual effort
- Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the Product of Asset Management
- Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
- Draft technical process documentation.
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