Pharmacy Tech I

Job Title: Pharmacy Tech I
Job Location: Boston, MA
Job Duration: 5-6 Months (possibility of extension)
Shift: Open Monday - Friday 8am to 6pm and closed on the weekends and for national holidays. We are seeking someone who will work full time.
Payrate: $17.36/ hr on w2

Job Summary:

• Our Client specializes in Oncology, MS, Hepatitis, HIV, Rheumatology, Dermatology, Transplant and Gastrointestinal diseases and we're adding Pharmacy Technicians to this team!
• As a Pharmacy Technician, you will focus on refill calls, set up deliveries to patients, answer phones, and process, fill, and ring out prescriptions.
• In addition, you will work closely with others to process prior authorizations, copay assistance, and benefits verification.

Duties:

• Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.
• Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.
• Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.
• Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.
• Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.
• Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.
• Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.
• Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.
• Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.

Education & Certification:

• Verifiable High School diploma or GED is required.
• Valid Pharmacy Technician License in the state of Massachusetts.
• National Certification PTCB or ExCPT.

Prior Relevant Work Experience:

• 1+ years of Pharmacy Technician experience.
• Basic computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) a must.
• Specialty Pharmacy experience is a plus.
• Working knowledge of problem solving and decision making skills.