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Job Requirements of IT Senior Support Specialist 3:
-
Employment Type:
Contractor
-
Location:
Atlanta, GA (Onsite)
Do you meet the requirements for this job?
IT Senior Support Specialist 3
Careers Integrated Resources Inc
Atlanta, GA (Onsite)
Contractor
Job Title: IT Senior Support Specialist 3
Location: Atlanta, GA (hybrid)
Duration: 12 Months
Job Description:
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
Additional Qualifications
Technical Skills experience and knowledge, which include the following:
Skill Matrix: Skill Required Amount of Experience Experience Technical front end and back end 3rd party software support Required 7 Years Agile Assets/Trimble Asset Management System Support Highly desired 5 Years JavaScript and Groovy Script Required 5 Years Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL Highly desired 5 Years
Location: Atlanta, GA (hybrid)
Duration: 12 Months
Job Description:
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
- High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
- Note: Candidates for this position must be local to the Atlanta area
- Note: This position requires one day onsite per week.
Additional Qualifications
- Minimum 5 years of experience providing both front and back-end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java-based 3rd-party web applications is a plus.
- Experience providing support for the Agile Assets/Trimble Asset Management system is strongly desired.
- Demonstrable skill and hands-on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL, and stored procedures.
- This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills experience and knowledge, which include the following:
- Java or other programming language
- JavaScript
- Groovy Script
- XML
- SQL
- PL SQL
- Oracle databases
Skill Matrix: Skill Required Amount of Experience Experience Technical front end and back end 3rd party software support Required 7 Years Agile Assets/Trimble Asset Management System Support Highly desired 5 Years JavaScript and Groovy Script Required 5 Years Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL Highly desired 5 Years
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