Phlebotomist I

The Patient Services Representative I (PSR I) serves as the face of the company, interacting directly with patients as part of their healthcare routine or during important life-defining health decisions. This role is responsible for collecting quality blood specimens and preparing them for laboratory testing while adhering to established procedures and safety standards.

The PSR I creates an atmosphere of trust and professionalism by explaining procedures clearly and performing specimen collection in a safe, accurate, and confident manner. The position emphasizes leadership behaviors, process excellence, confidentiality, and accuracy of patient information.

• Perform daily activities accurately and within required timeframes under the direction of the area supervisor.

• Maintain a safe, clean, and professional work environment.

• Perform clinical and forensic specimen collection and processing according to established procedures.

• Ensure accurate record keeping and documentation.

• Promote a positive image of the organization to patients, clients, employees, and the public.

• Demonstrate strong organizational commitment and professionalism.

• Protect patient confidentiality at all times.

• Ability to produce quality, error-free work in a fast-paced environment.

• Ability to work independently with minimal supervision.

• Strong phlebotomy skills, including pediatric and geriatric experience.

• Flexibility to work weekends, holidays, on-call shifts, and overtime as needed.

• Strong keyboard and data entry skills.

• High school diploma or equivalent (Required).

• Medical training (Medical Assistant or Paramedic) preferred.

• Phlebotomy certification required
   

• Minimum of 6 months of phlebotomy experience (Required).

• One or more years of phlebotomy experience (Preferred).

• Customer service experience in a retail or service environment (Preferred).

• Data entry experience (Required).