PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Technical Writer II:
-
Employment Type:
Contractor
-
Location:
Phoenix, AZ (Onsite)
Do you meet the requirements for this job?
Technical Writer II
Duration: 6 months (with potential for direct hire)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Position Summary
Client is seeking a contract Technical Writer, with potential for direct hire, to support the documentation of Standard Operating Procedures (SOPs) and related work instructions for SAP-enabled business processes, as well as non-SAP business processes across Supply Chain, Warehouse, Quality, and Manufacturing operations.
This role will partner with Value Stream Leads, business SMEs, and project team members to capture and document business processes in a clear, consistent, and controlled format.
The position has two primary objectives:
- Reduce the documentation workload of Value Stream Leads so they can focus on business operations and User Acceptance Testing (UAT) in support of SAP implementation.
- Support the update, revision, and transition of legacy JA business processes in OA to AMPS business processes in ETQ.
Candidates should have practical knowledge of Supply Chain, Warehouse, Quality, and Manufacturing operations. Experience in solar module manufacturing is preferred.
Additional preferences:
- Understanding of Mandarin and/or written Chinese
- Experience with ETQ Document Management System
Key Responsibilities
- Develop SOPs, work instructions, and process guides for SAP-enabled and non-SAP business processes.
- Update, revise, and improve Quality Management System (QMS) documentation during system transitions.
- Collaborate with Value Stream Leads and SMEs to capture process flows, roles, decision points, exceptions, and controls.
- Translate operational and system processes into clear, user-friendly documentation.
- Participate in process walkthroughs, workshops, and working sessions to gather requirements.
- Review and revise documentation based on stakeholder feedback.
- Maintain documentation consistency, structure, and version control.
- Support documentation readiness for UAT, training, go-live, and operational sustainment.
- Support migration and revision of QMS documents into ETQ.
Required Qualifications
- Minimum 3+ years of experience in technical writing, SOP development, or process documentation.
- Experience documenting processes in Supply Chain, Warehouse, Quality, and/or Manufacturing environments.
- Strong understanding of operational workflows and process documentation practices.
- Experience working with SMEs to gather and validate business process information.
- Strong written communication skills, organization, and attention to detail.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); Visio preferred.
- Ability to manage multiple priorities and work independently.
Preferred Qualifications
- Experience supporting SAP implementations or documenting SAP-enabled business processes.
- Knowledge of inventory management, warehouse operations, production processes, procurement, and material movement.
- Experience in solar module manufacturing.
- Experience supporting UAT, training documentation, or go-live readiness.
- Experience with ETQ or similar document management systems.
- Understanding of Mandarin and/or written Chinese.
Deliverables
- Standard Operating Procedures (SOPs)
- Work Instructions
- Process Guides
- Job Aids
- Documentation supporting UAT, training, and go-live readiness