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Job Requirements of Medical Assistant II:
-
Employment Type:
Contractor
-
Location:
Bellaire, TX (Onsite)
Do you meet the requirements for this job?
Medical Assistant II
Careers Integrated Resources Inc
Bellaire, TX (Onsite)
Contractor
Title - Medical Assistant II
Location - Bellaire, TX 77401
Duration - 13 weeks
Schedule - Monday-Friday 8am-5pm
Duties -
• Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.
• Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
• Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
• Proactively approaches dissatisfied customers and implements customer service recovery measures.
• Identifies prolonged wait times for patients in waiting room and reports to clinic manager.
• Obtains translation services as needed for customers.
• Participates in clinic meetings to assist in planning optimal patient flow for session/day.
• Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and
development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback.
• Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
Required -
MA candidate will provide patient rooming, vitals, EKG, registration and admission functions for the Pediatric Cardiology Associates Practice of Houston clinic locations across the Houston metro area. They are currently in 11 different clinic locations across the Houston metro area and this role will have a home based, but travel to other clinic locations would be required
• Knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts.
• The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills. The ability to demonstrate quick decision making and self-initiated work behaviors is
necessary. Bilingual in Spanish/English a preferred
Location - Bellaire, TX 77401
Duration - 13 weeks
Schedule - Monday-Friday 8am-5pm
Duties -
• Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner.
• Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
• Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
• Proactively approaches dissatisfied customers and implements customer service recovery measures.
• Identifies prolonged wait times for patients in waiting room and reports to clinic manager.
• Obtains translation services as needed for customers.
• Participates in clinic meetings to assist in planning optimal patient flow for session/day.
• Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and
development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback.
• Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
Required -
MA candidate will provide patient rooming, vitals, EKG, registration and admission functions for the Pediatric Cardiology Associates Practice of Houston clinic locations across the Houston metro area. They are currently in 11 different clinic locations across the Houston metro area and this role will have a home based, but travel to other clinic locations would be required
- Primary Location will either be Fallbrook or Bellaire, will have 9 other rotating locations. Travel is required.
- Previous experience in a health care setting, rooming patients and vitals, perform EKG scheduling patients, insurance authorizations, customer service, EMR experience (Epic preferred).
• Knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts.
• The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills. The ability to demonstrate quick decision making and self-initiated work behaviors is
necessary. Bilingual in Spanish/English a preferred
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