Instructional Designer (Mid-Level)

This position is 100% remote.

Description: The Instructional Designer for is responsible for reimagining the learning experience, to creating an immersive and engaging learning content specifically tailored for associates and customers.
This position is part of the Global Service organization and is fully remote. You will be a part of the Global Professional Development team responsible for building a Learning Culture creating synergy across all regions globally to support the needs of customers and regional service teams. If you thrive in a fast-paced, innovative, quality focused role in a diverse global team and want to work to design and build world-class training programs read on.
In this role, you will have the opportunity to:
Develop comprehensive and effective learning programs and materials from concept to deployment utilizing adult learning principles and strategies to ensure content is engaging and learner centric.
Collaborate with subject matter experts, project managers, and trainers to design and produce high-quality training content (eLearning, instructor training and facilitator guides, assessments, and multimedia content) that meet the needs of our diverse audience.
Monitor and evaluate the effectiveness of learning programs through key performance metrics and feedback, driving continuous improvements on learning materials as needed.
Manage multiple projects simultaneously, ensuring timely delivery of high-quality learning solutions, while collaborating with cross-functional teams and stakeholders to gather requirements and feedback for successful project execution.
Lead train-the-trainer sessions specifically designed to equip trainers and peers with the necessary skills to deliver training effectively, supporting trainers in understanding and implementation of adult learning strategies within the organization's context.
The essential requirements of the job include:
Bachelors degree in instructional design, instructional technology, business, health administration or related field with 9+ years of experience OR Masters degree in related field with 7+ years of experience
Proven experience in instructional design, training and/or eLearning development.
Familiarity with adult learning theories and instructional design models (e.g., ADDIE, STAR).
Strong project management skills and ability to meet deadlines.
It would be a plus if you also possess previous experience in:
Proficiency in Articulate Storyline, Adobe Creative Cloud, and Microsoft Office.
Experience with video authoring tools and multimedia content creation.