Sales (IC) Associate Representative in Birmingham, AL at Integrated Resources, Inc

Date Posted: 5/16/2021

Job Snapshot

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Job Description

This position is a seasonal office based position
This role will adhere to the Federal and State regulations governing the representation and sale of Medicare Advantage and Medicare Supplemental and Prescription Drug Plans.

Heres a little more about what youll do:
  • Respond timely to Click to Chat requests from online customers with the goal of enrolling telephonically once customer confirms eligibility and after presenting all benefits and services of the appropriate plan.
  • Manage a book of leads, which includes following up with customers via e-mail and conducting outbound calls to unsold leads in order to convert them to sales.
  • Enter and track all leads in the Client Medicare contact management system and follow up on those leads in a timely manner, providing accurate dispositions of leads with follow-up information.
  • Participate in assigned sales team events and special projects, including out-bound calls to supplied leads.
  • Provide feedback and guidance on market changes, marketing campaigns, plan operations, and delivery system issues.
  • Must be able to attend the entire duration of the training sessions July/August through September 2021
  • Other duties as assigned.
What you should have:
  • High School Diploma or equivalent required, Bachelors degree preferred.
  • Must be available to work evenings, weekends and holidays and commit to and adhere to a phone schedule and shift. Standard shifts are anywhere between 7:00am and 10:00pm and are subject to change based on staffing needs.
  • Excellent customer focus, computer and phone skills to create rapport digitally, express complex medical services and adhere to strict call scripting, policy and procedures.
  • Excellent oral, written and presentation skills with emphasis on digital chat. Outstanding listening skills and the ability to probe, then link features of the plan to customer needs.
  • Must possess solid time management skills and the ability to prioritize assignments in order to maximize sales opportunities.
  • Ability to exercise independent judgment within established company guidelines.
  • Must possess strong attention to detail and excellent computer skills.
  • Proficiency in MS Office Suite with excellent Word skills required; proprietary contact management system (Salesforce) experience preferred.
  • 2+ years successful direct to consumer sales experience preferred
  • Experience interacting with the senior population preferred
  • Experience in developing self-generated business preferred
  • Life and Health Insurance license for the state you reside in.

Certifications & Licenses:
Certificate In General Insurance
Health and Life
Seasonal Inside Sales Representative/Digital Licensed Agent

City: Birmingham

Start Date: 06/07/2021
End Date: 12/08/2021
Schedule Notes: -Click to Chat Requisition Training dates will be 6/7 or 6/14 for 6 weeks. -Licensed agents must be available to work 7 days a week 7:00am to 10:00pm their time zone with a possible rotating schedule -Must be proficient in computer and phone skills. -Candidates must attend all 6 weeks of training. -Training will be Monday-Friday 8:00am-4:30pm CST. -Candidates must be available for the week of Thanksgiving including November 26, 2021. Due to the nature of the job role, candidates will not be granted more than 2 consecutive days off. -Must posses a current Life and Health Insurance License in their residential state -Location Information: Phoenix, AZ Nashville, TN Alabama - Birmingham, Huntsville, Mobile Houston, TX Philadelphia, PA Baltimore, MD
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00


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