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"Job Requirements of Associate Project Manager:"
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
-
Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
West Sacramento, CA (Onsite)
Do you meet the requirements for this job?
Associate Project Manager
Integrated Resources, Inc
West Sacramento, CA (Onsite)
Full-Time
Job Title: Associate Project Manager
Location: West Sacramento, CA, 95605
Duration: 12 Months
Shift: Monday -Friday 8-hour days. 8 am-5 pm - OT is possible.
Pay Range: $25.00-$27.40/Hr on W2
Job Description:
Job Responsibilities:
Skills:
#buszr6
Location: West Sacramento, CA, 95605
Duration: 12 Months
Shift: Monday -Friday 8-hour days. 8 am-5 pm - OT is possible.
Pay Range: $25.00-$27.40/Hr on W2
Job Description:
- Associate's (AA or AS) degree.
- One year experience and/or training; or an equivalent combination of education and experience in the related field.
- Minimum of 2 years Customer Service experience required.
- Successful candidate will have strong skills in the following areas:
- Written and verbal communications, interpersonal cross-functional team-based interaction, organizational and detail orientation, analytical, planning, and problem-solving.
- Should also be intellectually curious and results-oriented.
Job Responsibilities:
- Ensure customer satisfaction throughout laboratory processing.
- Delight customers and accurately resolve issues.
- Primary customer contact for clinical, pharma and clinical trial testing.
- Ensure all customer needs are met from kit and sample delivery to final reporting and end-of-testing deliverables.
- Maintain a complaint log documenting any customer issues and notify senior leadership of all perceived issues and complaints.
- Ensure that policies and procedures in Customer Service reflect current practice.
- Maintain accurate bills and reimbursement records for all clinical samples.
- Maintaining accurate logs representing current samples in for testing
- Perform Quality checks on all deliverables to customers.
- Partner with other employees to ensure second QC checks when required.
- Training other client services personnel as required.
Skills:
- Demonstrated proficiency in computer skills, such as word processing, Excel and information systems.
- Excellent verbal and written communication skills.
- Strong understanding of regulatory compliance and HIPAA.
- Knowledge of medical terminology.
- Positive attitude and the ability to adapt and be flexible in a fast-paced and evolving work environment.
- Comfortable working in various database systems.
- Ability to focus, not easily distracted.
- Comfortable with change and shifting priorities.
#buszr6
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